Effective Date: July 24, 2026
At MURBALI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.murbali.com or make a purchase through our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information You Provide
When you make a purchase or attempt to make a purchase through our website, we may collect personal information including:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Order history and purchase details
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Device information
- Time zone
- Pages viewed
- Products viewed
- Referring websites or search terms
- Website interactions
- Cookies and similar tracking technologies
This information helps us improve your shopping experience and maintain the security of our website.
Cookies & Tracking Technologies
MURBALI uses cookies, web beacons, tags, pixels, and similar technologies to:
- Remember your preferences
- Keep items in your shopping cart
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
- Deliver relevant advertising
You may disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
For more information about cookies, visit www.allaboutcookies.org.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Verify payments
- Arrange shipping and delivery
- Send order confirmations and updates
- Respond to customer service requests
- Prevent fraud and unauthorized transactions
- Improve our website and customer experience
- Analyze website performance
- Send promotional emails and special offers (only where permitted or requested)
Sharing Your Information
We never sell your personal information.
However, we may share your information with trusted third-party service providers who assist us in operating our business, including:
- Shopify (our eCommerce platform)
- Payment processors
- Shipping carriers
- Marketing platforms
- Analytics providers such as Google Analytics
These providers only receive the information necessary to perform their services and are required to protect your information.
We may also disclose information when required by law or when necessary to protect our legal rights.
Shopify
Our online store is powered by Shopify.
To learn more about how Shopify handles your personal information, please visit:
https://www.shopify.com/legal/privacy
Google Analytics
We use Google Analytics to understand how visitors use our website and to improve our services.
Learn more about Google’s Privacy Policy:
https://policies.google.com/privacy
To opt out of Google Analytics:
https://tools.google.com/dlpage/gaoptout
Marketing & Personalized Advertising
We may use your information to provide personalized advertisements that may be relevant to your interests.
You can manage advertising preferences through:
- Facebook Ads Settings
- Google Ads Settings
- Microsoft/Bing Advertising Preferences
- Digital Advertising Alliance Opt-Out Portal
Do Not Track
Our website currently does not respond differently to “Do Not Track” browser signals due to the lack of a consistent industry standard.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Request a copy of your data
- Object to certain processing activities
To exercise your privacy rights, please contact us using the information below.
International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in countries where our service providers operate, including the United States and Canada.
Data Retention
We retain your information only as long as necessary to:
- Complete your orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your personal information where permitted by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of online transmission is completely secure, we continually work to protect your information using industry-standard security practices.
Children’s Privacy
MURBALI does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
MURBALI
Website: www.murbali.com
Email: support@murbali.com (replace with your preferred customer service email if different)
Thank you for trusting MURBALI. We are committed to protecting your privacy while providing a secure and exceptional shopping experience.